What is a Claim? Claim[kleym]noun1.An insurance Claim is a policyholder’s request to an insurance company for restitution based on the terms of the insurance Policy. The insurance company, through an Adjuster, investigates the validity of the Claim and pays the policyholder. Share | Have A Question About This Topic? Name Email Address Question Thank you! Oops! Related Contents If You're In An Accident Learn the best steps to take after you’ve been in an automobile accident with this useful, step-by-step video. Protecting Your Home Against Flood Loss Protect yourself against the damage that your homeowners policy doesn’t cover. Long-Term-Care Protection Strategies The chances of needing long-term care, its cost, and strategies for covering that cost.